Privacy Policy
Privacy Policy
Effective Date: April 1, 2025
Trusted Pipeline Advisor (“TPA”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or interact with our website at www.trustedpipelineadvisor.com (the “Site”), including any associated forms, services, or applications related to the Engineering Assessment Reporting Hub (EA Reporting Hub).
1. Information We Collect
We collect personal information that you voluntarily provide through our forms (such as Form 1: User Info, Form 2: Pipeline Definition, Form 3: Work Scope, and Form 4: Order Confirmation).
This may include your name, email address, phone number, company name, role, pipeline details (e.g., license number, line number, status, material), comments, and payment details when using paid services.
We also collect certain information automatically, such as your IP address, browser type, device identifiers, pages visited, session duration, and user interactions with forms or site features. Additionally, we use cookies and similar tracking technologies to improve functionality, personalize your experience, and analyze site performance. You may manage cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to deliver and manage our EA Reporting Hub services, process your form submissions, customize your experience, contact you about your submission or order, improve our platform, and comply with legal obligations. Your data may also be used for internal analysis and workflow optimization.
3. Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share it only with trusted third-party service providers such as Cognito Forms, Power Automate, and reporting tool providers who assist us in delivering services. We may also disclose information to regulatory bodies when required by law or to internal affiliates for technical support or data analysis purposes.
4. Data Security
We use technical and organizational safeguards to protect your information, including SSL encryption for data transfers, secure storage via OneDrive for Business, access control, audit logs, and periodic integrity checks. While we follow industry best practices, no method of electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as your account is active or as necessary to deliver services, meet legal obligations, or resolve disputes. We may retain certain data for up to two years for audit or quality assurance purposes unless you request earlier deletion.
6. Your Privacy Rights
You may have the right to access, correct, delete, or restrict the processing of your personal data depending on your location. To exercise your privacy rights, please contact us at privacy@trustedpipelineadvisor.com. We will respond in accordance with applicable data protection laws.
7. Third-Party Links
Our Site may include links to third-party websites or tools. We are not responsible for their privacy practices or content. We encourage you to read the privacy policies of any external sites you visit.
8. Children’s Privacy
Our services are designed for business professionals and are not directed to children under the age of 13. We do not knowingly collect or store data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email or through the Site. The revised policy will take effect immediately upon posting.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Trusted Pipeline Advisor:
Email: privacy@trustedpipelineadvisor.com
Website: www.trustedpipelineadvisor.com